What You Need & How To Contact Us

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Drop Off Pick Up

Drop Off and Pick Up Hours
Monday through Friday
7:00 – 9:00 AM
4:00 – 6:00 PM

Saturday
7:00 – 9:00 AM
4:00 – 5:00 PM

Sunday
4:00 – 5:00 PM

An additional $50.00 charge is applied when pets are not picked up or dropped off during business hours.

Any questions about our services? Please feel free to email us and we will respond within 24hrs

shelley.dogwoodpetlodge@gmail.com

8824 Dogwood Road
Windsor Mill, MD 21244

Address

Frequently Asked Questions
Required Pet Vaccines

Dogs: Rabies, Distemper, parvo combo, Bordetella, Canine Influenza.
Cats: Rabies, Distemper, parvo combo, Feline Leukemia. All pet guests must also be on flea and tick preventatives.

We cannot accept any pets for boarding that do not have these vaccinations.

Reservations

We accept reservations in advance of a pet stay with a credit card Guarantee. Any cancellations will be charged for a 2-day stay. Deposits: a 50% deposit is required at the time of reservation. All deposits are non-refundable.

Reservation Cancellation Policy

Any cancellations more than 7 days will receive a refund back to the credit card.

Any cancellations made 7 days or up to 72 hours will be issued store credit for the deposit.

Any cancellations made 72 hours or less will forfeit the deposit.

Treats
Every canine guest receives treats daily. If your dog has food allergies or digestive disorders, please feel free to bring one small bag of treats for your pet’s stay. We do not accept rawhides, greenies or pig ear products.
Food and Meals

If you use dry kennel kibble, you will be charged $3 per meal. If you use wet kennel food, you will be charged $5 per meal. If your pet receives canned or wet food, it is an additional $1 per meal.

Toys

You are welcome to bring one favorite toy per guest. Please note that Dogwood Pet Lodge is not responsible for the loss or destruction of toys. We do not accept tennis balls and the toy must be safe and large enough size for your pet.

Bedding

We do not permit owners to bring beds for their pet unless they understand that it will not be returned. We provide beds and bedding.

Medications

Medications must be brought in their original prescription bottles, or they cannot be administered. We cannot give prescription medications that are pre-packed with food due to liability reasons. Medication administration is $3 up to 3 pills per day or $10 maximum a day for total prescriptions.